A custom build around the client’s processes: 70+ services, 137 document requirements, and families where one deal means four visas.
KITAS E33G, Family KITAS × 3, express passport, priority
The outcome of one chat. See how Emily got there
Half of every consultation goes into figuring out what the person actually needs: how long, with whom, whether they’ll work, what happened with their last visa. Every answer opens a new branch.
Sofia asks about a family visa. In 15 minutes Emily checks the Indonesian immigration registry, spots a passport problem, collects 40 documents and sends an invoice.
Hi! We’re planning to come to Bali for a year as a family. I work remotely for a European company. My husband and our two kids are coming with me (ages 5 and 3). Which visa should we get?
11:43Hi Sofia! For remote work, the best route is a KITAS E33G for you as the main applicant and a Family KITAS E31B/E for your husband and kids.
Before I put a quote together, could you send:
Here’s my passport. My husband was in Bali in 2024 on a B211A, closed it properly and left with no issues. The kids have never had visas.
11:45I’ve checked the Imigrasi registry: your husband’s B211A was closed correctly, no violations. Family KITAS is available.
One important thing about your passport. For a KITAS E33G it must be valid for at least 24 months from the filing date. Yours runs to 03.2028, which is 23 months. Imigrasi will reject the application automatically.
11:46There are two options:
1. Renew your passport at the consulate in Denpasar (about 2-3 weeks), then file the KITAS. 7-8 weeks in total.
2. If it’s urgent: an express passport renewal in 10 business days plus priority KITAS processing. 5 weeks in total.
When do you land?
11:47May 20, tickets are already booked. Option 2, please.
11:48Got it. Arrival May 20, a 5-week plan. Please send your husband’s passport and the kids’ birth certificates.
11:49All documents check out. Invoice for a family of 4:
14 business days, done before your flight. Pay here: pay.alphaprime.id/sofia-petrova
11:54Paid
11:58Payment received, thank you. I’m handing your case to Tatiana: she’ll pick it up tomorrow at 10:00 Bali time and send the first update in 3 days. Instructions for booking the consulate appointment will hit your inbox in a few minutes.
11:58A month after launch we compared AlphaPrime’s operating metrics with life before Emily.
Nobody goes unanswered at night, so lead flow grew. And conversion rose because Emily qualifies people more precisely in the first chat.
Our AI interviewer pulled every detail out of the team: services, requirements, rules, “changed my mind” scenarios.
The Indonesian immigration registry, document checks per country and passport, a two-way link to the operations CRM.
Hundreds of WhatsApp conversations. Fixes went through a plain chat with the agent, no code.
WhatsApp Business, Telegram, Instagram. The team watches chats from the SYNQ AI app.
We expected to hear ‘we don’t do that kind of thing.’ Instead, they built Emily around how we work in a month. I used to start every morning going through missed night leads. Now I start with coffee.
Government registries, your own CRM, complex pricing, data on your server. We design and launch agents where an off-the-shelf box won’t fit.
We reply within one business day. The technical interview with an architect is free and comes with no commitment.