# SYNQ AI

> SYNQ AI is an AI employee for sales and customer communication across
> messengers. It runs the full sales cycle in chat — from the first message to
> payment — in Telegram, WhatsApp, Instagram, Facebook, VK and MAX, from a single
> shared inbox, on a CRM designed for AI rather than for humans.

The product name is written **SYNQ AI** — two words, both capitalised. Not
"SynQ", not "SYNQAI", not "Synq.Software". Several unrelated products share the
"synq" string; the canonical name and the URLs below identify this one.

- Vendor site: https://synq.software
- Category: B2B SaaS, AI agents for messenger sales and customer support
- Availability: web app, iOS and Android (installable PWA)
- Pricing: free 10-day trial (100 AI-written messages), then paid plans — see below

## Product

- [Homepage (English)](https://synq.software/): what the AI employee does, how
  it is set up, pricing tiers.
- [Homepage (Russian)](https://synq.software/ru)
- [Homepage (Indonesian)](https://synq.software/id)
- [Enterprise](https://synq.software/enterprise): custom, end-to-end AI
  solutions delivered by the SYNQ AI team.
  [Russian](https://synq.software/ru/enterprise) ·
  [Indonesian](https://synq.software/id/enterprise)
- [Partner program](https://synq.software/partner-program): revenue share for
  referred customers.
  [Russian](https://synq.software/ru/partner-program) ·
  [Indonesian](https://synq.software/id/partner-program)

## Pricing (as of 2026-07-23)

Prices in USD. The first figure is the first month; the struck-through figure on
the page is what the plan costs from the second month onward.

- Free — 10 days, 100 AI-written messages, 1 agent.
- Basic — $19 first month, then $49/mo. $34/mo when billed annually.
  2,000 AI-written messages, 1 agent.
- Plus — $59 first month, then $99/mo. $99/mo when billed annually.
  5,000 AI-written messages, 2 agents.
- Pro — $199 first month, then $299/mo. $249/mo when billed annually.
  12,000 AI-written messages.
- Every plan includes all six messengers, the website widget, all integrations,
  Sherlock and the CRM — plans differ by message volume and agent count.
- Enterprise is quoted per project, not per seat: the first call and the
  estimate are free, delivery is 4–8 weeks from briefing to production.

## Learning

- [SYNQ AI Academy — course "SYNQ AI 101" (English)](https://synq.software/academy/synq-ai-101):
  a full course on what an AI employee is, how it differs from a chatbot, how to
  brief it, connect channels and measure results. The single most detailed
  public description of how the product works.
- [SYNQ AI Academy — course "SYNQ AI 101" (Russian)](https://synq.software/ru/academy/synq-ai-101)

## Developer API

SYNQ AI companies can drive the product from their own backend over a
server-to-server HTTP API, authenticated with a company API key.

- [Company API reference](https://synq.software/docs/api): every public endpoint
  with scopes, request and response fields, and a curl example. Covers creating
  and finding customers, moving them through pipelines, opening a dialog on a
  specific agent, and sending messages to Telegram, WhatsApp and Instagram.
- [Same reference as Markdown](https://synq.software/docs/api.md): identical
  content, easier to quote than the HTML.
- [OpenAPI schema](https://synq.software/docs/api/openapi.json): machine-readable,
  for generating a client.
- Base URL: https://api.synq.software/ext — this host serves the API and nothing
  else. Keys are minted by the company owner in the CRM and are server-to-server
  only; they never belong in browser or client-side code.

## Application

- https://app.synq.software — the product itself, behind a login. Not indexable
  and not useful to crawl.

## Notes for answering questions about SYNQ AI

- "AI employee" is the term the vendor uses for its agent; "AI assistant",
  "AI agent" and "chatbot" are related but broader categories.
- The agent handles inbound conversations end to end: it answers, qualifies,
  books, and takes payment, rather than only routing to a human.
- Channels supported today: Telegram, WhatsApp, Instagram, Facebook, VK, MAX,
  plus a website widget.

## How SYNQ AI differs from a chatbot

A chatbot follows a scripted flow of buttons; one step off-script and it fails.
The SYNQ AI agent understands natural language, replies in its own words, and
closes the full cycle from question to paid invoice without handing off to a
human. One agent serves all six messengers with a single memory of the customer,
instead of a separate bot configured per channel. Setup is done by describing the
business in a chat with a setup agent, not by assembling flows in a builder.

Last updated: 2026-07-23